Role: Sr. Application Support Analyst Location: Columbus, Ohio ( Will consider remote) Experience: 5+ years of experience of ERP LN Application Support Please share resumes to pgo AT THE RATE OF Comtechglobal DOT COM Job Description Greif, Inc. (NYSE: GEF, GEF.B) is a global leader in industrial packaging products and services and is pursuing its vision to become the world’s best performing customer service company. The company produces steel, plastic and fibre drums, intermediate bulk containers, reconditioned containers, containerboard, uncoated recycled paperboard, coated recycled paperboard, tubes and cores and a diverse mix of specialty products. The company also manufactures packaging accessories and provides filling, packaging and other services for a wide range of industries. The company is strategically positioned with 240 operating locations in 40 countries to serve global as well as regional customers. At Greif your work has purpose, your colleagues care about your well-being, and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world. We are packaging something special together: our customers’ success and yours. Role Overview: We are looking for a senior ERP LN Technical Analyst to maintain, integrate and implement software applications within Greif. Reporting to the Global Technical Support Manager, our position has the flexibility to be based in different countries. This is an exciting role that will involve leading various IT implementation projects in different countries and departments. You will have responsibility for monitoring system performance, applying improvements, ensuring proper controls are established, documented and maintained through the applications. Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Major Responsibilities • Conducts feasibility studies and assists in determining best possible technical solutions. • Identify business process/situations that could be improved with ERP or peripheral solutions. • Troubleshoot, analyze and fix performance related issues, also further develop overall Performance Benchmarking tools and tuning. • Design and develop high-class automated health-monitoring and alerting tools, for the full end-to-end stack of applications. • Technical Implementation, Administration & Support of various Infor Peripheral systems such as Infor OS, LN UI, ION, Infor Warehouse Mobility (IWM), XM, EAM and PLM; as well as various integrated non-Infor systems & interfacesSupport Failover and Disaster Recovery SLA compliance Operations experience, process and procedure driven. Education: • Bachelor’s Degree required. Experience: • 5+ years ERP LN application support experience with a 5 minimum of years overall Information Technology (IT) experience. Knowledge and Skills: • Demonstrated experience as an Infor ERP LN Technical Administrator • Demonstrated involvement in an ERP implementation • Linux/Unix and Oracle database knowledge would be desirable • Is highly customer service orientated • Be open and respectful to cultural differences