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Looking for Onbase specialist
Responsibilities:
Provide updates on OnBase Status by attending various meetings for Case Management
System.
Learns OnBase Case Management System and guide Executive Director to make high level
decisions
Apprise Executive Director of all OnBase updates.
Utilize Outlook to manage Executive Director’s Calendar, schedule meetings and send
correspondence.
Assistant independently formulates decisions &/or judgments involving non-legal interpretation of
policies & procedures as they would apply to given situation to resolve problems, to prepare
correspondence &/or reports or to carry out other assignments.
Additional Tasks
• Under general supervision, maintains & updates the office case processing database.
• Enters case file information into the database (e.g., closure dates, routing information, case
recommendations).
• Assists with routing cases & processing charges (e.g., walk-in, mail-in, online);
• Assists with preparing & submitting cases to Central Office for the and the
Confirmation Agenda.
• Prints labels, creates & compiles reports, & prepares case folders for investigations.
• Performs related clerical functions (e.g., acts as receptionist; answers telephones; responds to general
inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system;
creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll).
2
• Operates personal computer, photocopier machine, facsimile machine, & other general office
equipment.
• Performs other related duties as assigned.